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An established Springfield IT team.
CCS, Inc. is a managed IT and cybersecurity provider based in Springfield, Illinois. Since 2014, we’ve protected and supported small and mid-sized businesses and nonprofits, here in Springfield and across the US, and today we help them put AI to work safely.
Our story
CCS, Inc. was founded in 2014 to give smaller organizations the kind of IT department larger companies take for granted: people who pick up, explain what they’re doing and plan ahead.
Today a dedicated service desk, a projects team and our leadership team work together on every account. The people who set up your network are the people who answer when it acts up, and you’ll always know who is working on your equipment.
How we work
What working with us is like.
- We explain thingsYou’ll hear what we did and why, without the jargon, along with the questions you didn’t know to ask.
- We write it all downEvery office we look after is set up the same way and documented, so nothing about yours is a mystery, even to another IT company.
- We own our mistakesIf we get something wrong, we’ll tell you, and tell you what we’re doing about it.
Our team
“Most of our job is translating technology into plain language for the people who run the business.”
The CCS, Inc. team
Service desk, projects and leadership, based in Springfield, Illinois.
Our Springfield technicians handle the help desk, networks, security and projects for every client we look after.
Rooted in central Illinois.
Our office is at 3300 Cockrell Lane in Springfield. We come on-site across the Springfield area, and our clients’ remote and hybrid staff work with us from all over the country.
CCS, Inc.
3300 Cockrell Lane, Springfield, IL 62711
(833) 266-7349

Careers
Work with local businesses that know you by name.
- Real varietyHelp desk, networks, security and projects, often in the same week.
- Clients you get to knowYou’ll work with the same organizations over time, not a queue of strangers.
- Clear standardsEvery client is set up and documented the same way, so you spend your time fixing problems, not decoding someone else’s setup.
- Room to growReal responsibility, training on the tools we use, and a team that notices good work.
Curious, dependable and good with people?
We’re always interested in meeting technicians who want to grow with an established team. Get in touch.
Find out where your IT stands.
New to CCS, Inc.? A 20-minute call will tell us both whether we’re a good fit.
Already a client?
Reach the team that knows your setup.
- Submit a ticket Open and follow it in the client portal
- Start a remote session Only when a CCS, Inc. technician asks you to
- Call support (833) 266-7349
Help desk hours: 8:30 AM to 5:00 PM Central, Monday through Friday.
